Privacy policy
Effective Date: 01/14/2025
At SONN, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your data when you visit or make a purchase from sonntan.com. By using our website, you agree to the practices described below.
1. Information We Collect
When you visit or make a purchase on our website, we may collect the following types of information:
Personal Information You Provide
• Account Information: Name, email address, billing address, shipping address, and phone number.
• Payment Details: Payment information, such as credit card details (processed securely by third-party payment providers).
• Communication Data: Messages or inquiries sent to us via email or contact forms.
Automatically Collected Information
• Device Information: IP address, browser type, operating system, and device type.
• Usage Data: Pages visited, time spent on the site, and interactions with our website.
• Cookies: Data collected through cookies and similar technologies to enhance user experience.
2. How We Use Your Information
We use your information to:
• Process Orders: Fulfill and ship your purchases, including order confirmations and updates.
• Provide Customer Support: Respond to inquiries, resolve issues, and improve our services.
• Marketing Communications: Send promotional emails or special offers, only if you have opted in.
• Improve Our Website: Analyze usage data to optimize website performance and functionality.
• Legal Obligations: Comply with applicable laws, regulations, and legal processes.
3. Sharing Your Information
We only share your data with trusted third parties when necessary:
• Service Providers: Payment processors, shipping carriers, and email marketing platforms.
• Compliance: Legal authorities or regulators if required by law or for fraud prevention.
• Business Transfers: In the event of a business merger, sale, or acquisition, your data may be transferred as part of the transaction.
We do not sell or rent your personal information to third parties.
4. Cookies and Tracking Technologies
We use cookies to:
• Remember your preferences (e.g., saved cart items).
• Provide personalized content and ads.
• Track website performance and gather analytics.
You can manage or disable cookies through your browser settings. Note that disabling cookies may impact your shopping experience.
5. Data Retention
We retain your personal data only as long as necessary to:
• Fulfill the purposes outlined in this policy.
• Comply with legal or regulatory requirements.
• Resolve disputes and enforce agreements.
When no longer required, we securely delete your data.
6. Your Rights
You have the right to:
• Access Your Data: Request a copy of your personal data.
• Update Information: Correct inaccuracies in your data.
• Delete Your Data: Request the deletion of your personal information (subject to legal obligations).
• Opt-Out of Marketing: Unsubscribe from promotional emails at any time by clicking the “Unsubscribe” link or contacting us.
To exercise these rights, contact us at hello@sonntan.com.
7. Security of Your Information
We implement appropriate technical and organizational measures to safeguard your data, including:
• Encrypted payment processing.
• Secure server technology (SSL).
• Limited access to personal data by authorized personnel.
While we strive to protect your data, no online system is completely secure, and we cannot guarantee absolute security.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
9. International Users
If you are accessing our site outside of the United States, please note that your information will be processed and stored in the U.S. By using our site, you consent to this transfer.
10. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for legal compliance. Updates will be posted on this page with the “Effective Date” listed above.
11. Contact Us
For questions about this Privacy Policy or to exercise your rights, please contact us:
• Email: hello@sonntan.com
• Address:
SONN
12158 S Life Science Ct, Suite 100
Draper, Utah 84020, United States